Role OverviewThe BSS Systems Engineer is responsible for designing, connecting, and automating systems that run the broadband business. This is an integration and automation role, not a single-platform admin job. The engineer will live across core CRM, billing, and provisioning platforms, but the value created is in the connective tissue between them.
What You Will Do
The engineer will design, connect, and automate systems that run the broadband business, including CRM, billing, and provisioning platforms. They will troubleshoot system-level issues, drive them to resolution, and coordinate with vendors as needed.
Why It Might Be a Fit
The ideal candidate has 5+ years of experience working with BSS/OSS platforms in a telecom or ISP environment, hands-on experience with enterprise CRM, billing, and BI/analytics platforms, and intermediate-to-expert scripting skills in Python, Bash, SQL, and REST APIs.
Requirements
- 5+ years working with BSS/OSS platforms in a telecom or ISP environment
- Hands-on experience with enterprise CRM, billing, and BI/analytics platforms
- Intermediate-to-expert scripting: Python, Bash, SQL, and REST APIs
- Solid grasp of data flows and ETL
- Familiarity with broadband/telecom service provisioning systems
- Working knowledge of IP networking fundamentals: DHCP, RADIUS, DNS
- Strong troubleshooting, documentation, and cross-functional communication skills
- Comfortable working across departments and balancing competing priorities
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience
Benefits
- Group health & dental insurance
- 401(k) program with company match
- Generous PTO program
- Company wellness program
- Employer-paid short- and long-term disability
]]>