Role OverviewProvides exceptional experiences for hotel guests by consistently delivering friendly, personalized service and contributing to a clean, well-maintained restaurant while delivering food and beverage services.
What You Will Do
Maintain guest safety and security, process guest orders, maintain quality and cleanliness standards, utilize persuasive selling techniques, and resolve guest requests and concerns.
Why It Might Be a Fit
Requires a positive attitude, professional appearance, ability to communicate with guests and team members, and ability to work a flexible schedule.
Requirements
- Maintain guest safety and security
- Participate in pre-shift and post-shift meetings
- Welcome and greet guests with a warm friendly smile
- Accurately process guest orders
- Maintain superior standards of quality, service, and cleanliness
- Utilize persuasive selling techniques
- Clear and reset tables
- Listen to guest requests and concerns
- Promote other services of the hotel
- Demonstrate a positive attitude and maintain a professional appearance
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