Business Analyst - Automation

The Business Analyst – Automation position plays a key role in evaluating, designing, implementing, and optimizing technology-enabled business solutions across the credit union. This position partners with stakeholders to identify operational challenges, document business and technical requirements, improve processes, and deliver solutions that support strategic objectives.

What You Will Do

Partner with business units to understand operational needs, identify opportunities, and translate requirements into clear, testable solutions. Analyze and document current-state processes and design future-state workflows that improve efficiency, accuracy, member and employee experience, scalability, compliance, and risk management.

Why It Might Be a Fit

Experience in business analysis, process improvement, automation, or a related technology-focused role. Strong ability to gather business requirements, analyze processes, and translate business needs into effective technology solutions.

Requirements

• Experience in business analysis, process improvement, automation, or a related technology-focused role.
• Strong ability to gather business requirements, analyze processes, and translate business needs into effective technology solutions.
• Experience with Microsoft Power Automate, Power Platform, workflow automation, or similar low-code/no-code technologies.
• Strong analytical and problem-solving skills with the ability to evaluate data, business value, risks, and potential solutions.
• Experience creating process documentation, workflows, business requirements, and testing materials.
• Ability to collaborate effectively with business partners, project managers, technology teams, and other stakeholders.
• Strong organizational and project management skills with the ability to manage multiple priorities and deadlines.
• Understanding of automation governance, security, compliance, and risk considerations.
• Strong communication skills with the ability to explain technical concepts and solutions to both technical and non-technical audiences.

Benefits

• 401(k) Matching
• Annual Bonus Eligibility
• Health Coverage That Cares
• Employee Assistance Program
• Wellness Program
• Rocket Lawyer Legal Services
• Additional Options