Business Analyst - Freight Payments

DSV
Auburn Hills, MI
Category Operations
Job Description
Role Overview

The Business Analyst - Freight Payments is responsible for daily support related to freight pay and operations. They will be the primary contact for managing external 3rd Party Freight Audit and Payment providers and will be an escalation point for carriers seeking payments.

What You Will Do

Develops and maintains positive customer relationships, communicates effectively with customers, vendors, and team members, and ensures accurate data capture and system entry. They will also assist with implementation and testing of new account start-ups and provide support to teams located at customer sites.

Why It Might Be a Fit

The ideal candidate will have superior analytical and problem-solving skills, knowledge of pricing components for various modes of transport, and strong project management skills. They will also be able to work independently and as part of a team, and have a strong work ethic, patience, and willingness to travel as needed.

Requirements

  • College degree in Logistics/Supply Chain, Business Administration, or related field
  • 3 years' experience in a logistics, customer service, freight payment, or related field
  • English fluency (reading, writing, verbal)
  • Superior analytical and problem-solving skills
  • Knowledge of pricing components for various modes of transport
  • Strong project management skills
  • Ability to manage multiple projects simultaneously
  • Strong interpersonal, written, and verbal communication skills
  • Ability to work independently and as part of a team
  • Strong work ethic, patience, and willingness to travel as needed
  • Analytical and mathematics skills
  • Proficiency with Microsoft Office (Excel, PowerPoint, Word, Outlook, etc.)

Benefits

  • Base pay range of $55,000 - $65,000 annually
  • Benefits, programs, and eligibility may vary by location and division
  • DSV is an equal employment opportunity employer
  • Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law
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