Business Analyst - Microsoft Viva Insights & Employee Experience Analytics

Capgemini
New York, NY
Category Operations
Job Description
Role Overview

We are looking for an experienced Business Analyst to assess and enhance the organization's use of Microsoft Viva solutions for colleague experience, engagement, and workforce analytics. The individual will engage with business stakeholders to understand how Microsoft Viva products are currently being used, document business processes and use cases, identify gaps and improvement opportunities, and recommend scalable solutions.

What You Will Do

The successful candidate will help streamline and automate the generation of colleague insights, ensuring business users receive meaningful, actionable, and timely intelligence to support decision-making.

Why It Might Be a Fit

The successful candidate will have experience working with data, insights, dashboards, and reporting platforms, and will be able to translate business needs into analytics, reporting, and technology solutions.

Requirements

  • Proven experience as a Business Analyst within large enterprise environments.
  • Strong stakeholder management and requirements gathering skills.
  • Experience assessing business processes and identifying automation opportunities.
  • Ability to translate business needs into analytics, reporting, and technology solutions.
  • Experience working with data, insights, dashboards, and reporting platforms.
  • Strong documentation skills including process mapping, business requirements, and user stories.
  • Excellent communication and workshop facilitation skills.

Benefits

  • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
  • Other benefits as provided by local policy and eligibility
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