Role OverviewThe Business Analyst serves as a liaison between business units, the Programming Team, Enterprise Service Delivery, and project stakeholders to ensure business needs are clearly understood, documented, scoped, and translated into actionable technical requirements.
What You Will Do
Develop and maintain a strong understanding of both frontline and support department processes, identify business requirements, process impacts, dependencies, exceptions, risks, and opportunities for improvement, and communicate project status, requirements, risks, dependencies, and outstanding decisions to project stakeholders.
Why It Might Be a Fit
Success in this role requires a combination of operational knowledge, analytical ability, communication skills, and technical aptitude, with a strong working knowledge of CRCU frontline and support department procedures, systems, workflows, and operational dependencies.
Requirements
- Three years to five years of similar or related experience
- A two-year college degree, or completion of a specialized certification or licensing, or completion of specialized training courses conducted by vendors, or job-specific skills acquired through an apprenticeship program
- Strong analytical and problem-solving skills
- Strong written and verbal communication skills
- Excellent skills within Microsoft 365 products
- Familiarity with financial products and services is desirable
- Familiarity with Software development lifecycles, API concepts, database concepts, requirement gathering, workflow analysis, and process matching
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