Business Analyst – IT Governance & Demand Management

Infosys Singapore & Australia
Tallahassee, FL
Job Description
Role Overview

Our Client is seeking an experienced Business Analyst to support IT Governance and Demand Management functions. The Business Analyst will serve as a key liaison between business stakeholders and OIT, helping identify business needs, analyze processes, document requirements, evaluate technology demands, and support prioritization and governance decisions.

What You Will Do

Analyze current-state business processes, identify opportunities for improvement, automation, and technology enablement. Conduct stakeholder interviews, workshops, requirements-gathering sessions, and working meetings. Develop business requirements, functional requirements, use cases, process maps, workflows, and supporting documentation.

Why It Might Be a Fit

The ideal candidate will be comfortable working with both technical and non-technical stakeholders and managing multiple initiatives in a complex enterprise environment.

Requirements

  • Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field, or four years of equivalent work experience.
  • 3+ years of relevant technical or business experience.
  • Experience in business analysis, requirements analysis, process analysis, or related functional evaluation.
  • Strong analytical, problem-solving, and risk-assessment skills.
  • Ability to identify operational gaps and develop practical improvement opportunities.
  • Ability to translate user needs and business challenges into actionable technical requirements.
  • Strong verbal, written, facilitation, and interpersonal communication skills.
  • Ability to work effectively with both technical and non-technical stakeholders.
  • Strong stakeholder management and consensus-building skills.
  • Ability to manage multiple priorities and concurrent initiatives.
  • Experience creating business documentation, process flows, executive presentations, and analytical deliverables.
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