Business Analyst

Requirements

• Evaluate and consolidate IT-related requests, aligning initiatives with operational needs and established IT security and control standards.
• Develop business requirements, use cases, and functional specifications ensuring system integrity, data accuracy, and compliance with internal control requirements.
• Monitor and assess system control features, identify potential vulnerabilities or control gaps, and recommend corrective actions to safeguard agency information systems and associated databases.
• Assist in the development, implementation, and testing of IT security procedures, quality assurance processes, and contingency plans.
• Provide technical support for computers, laptops, A/V systems, telecommunications equipment, and mobile devices, ensuring proper configuration, security compliance, and documentation.
• Maintain and reconcile IT asset inventories, track equipment assignments, serial numbers, product specifications, and software licenses; conduct periodic inventory reviews to protect agency assets.
• Prepare and process IT Purchase Requests (IPRs) and coordinate with procurement to ensure proper authorization, documentation, and compliance with established procedures.
• Support mobile device lifecycle management including secure configuration, MDM enrollment, troubleshooting, upgrades, and decommissioning.
• Provide regular status updates to IT leadership regarding ticket resolution, asset management controls, compliance efforts, and project progress.
• Perform related duties and special projects as assigned.

Benefits

• Generous Paid Time Off
• 401k Matching
• Health Insurance
• Retirement Plan
• Paid Holidays
• Flexible Work Schedule