Role OverviewAs a Business Analyst at Jack Henry, you will lead automation projects to streamline processing for the company's Credit Union Hosted environment (EASE). You will be responsible for managing up to six onboarding projects concurrently, ensuring all project deadlines are met, and coordinating with clients and other Jack Henry departments. This position offers remote flexibility within a 70-mile radius of any of the company's office locations.
What You Will Do
Your main day-to-day responsibilities will include managing automation for the first few weeks of the client's onboarding, troubleshooting and fixing issues in a timely manner, identifying departmental process improvements, and improving process documentation.
Why It Might Be a Fit
We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. We value self-starters with strong analytical skills, effective communication, and a good team attitude.
Requirements
- Minimum of 18 months of experience in IT or software experience
- Industry experience (Credit Union)
- IT experience
- Symitar experience
- OpCon experience
- FTP experience
Benefits
- Comprehensive benefits designed to support your physical, mental, and financial health
- Flexible work arrangements
- Opportunities for professional growth and development
- Innovative solutions to meet the evolving needs of accountholders
- A culture that empowers you to rise to challenges, seek new opportunities, and support one another through change
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