Business Analyst

Utica First Insurance Company
Any Location, NY
Job Description
Role Overview

The Business Analyst is responsible for analyzing business processes, gathering requirements, and facilitating effective solutions in alignment with organizational goals. This role includes a strong emphasis on defect tracking and management, supporting ongoing system enhancements, and ensuring successful delivery of technical solutions across insurance-related functions.

What You Will Do

Collaborate with stakeholders to gather and analyze business requirements, translate business needs into detailed functional and technical requirements, and support testing by validating requirements and ensuring delivered solutions meet business needs.

Why It Might Be a Fit

The ideal candidate will have a strong understanding of insurance operations, familiarity with core insurance systems, and hands-on experience with defect tracking tools. They will also have strong communication, documentation, and organizational skills.

Requirements

  • Strong understanding of insurance operations (especially in property, general liability, commercial or personal lines)
  • Familiarity with core insurance systems (policy admin, billing, claims)
  • Hands-on experience with defect tracking tools like JIRA, Azure DevOps, HP ALM, or Bugzilla
  • Proficiency in MS Office
  • Strong communication, documentation, and organizational skills

Benefits

  • Annualized base pay range (actual base pay could vary)
  • Total compensation package for employees
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