Role OverviewThis is a surge support position through January 15, 2026. The position is hybrid, with the office in Washington, DC, supporting a federal client and requires an active public trust or better clearance. The Business Analyst Project Manager will assess technical and business processes, document workflows and dependencies, identify gaps and bottlenecks, recommend improvements, manage project schedules and risks, remove delivery roadblocks, and communicate status to leadership.
What You Will Do
The Business Analyst Project Manager will combine business analysis and project management to drive infrastructure modernization and operational improvements. This includes mapping and documenting existing technical and business processes, identifying inefficiencies and automation candidates, partnering with engineering staff to validate findings and help implement approved recommendations, advising on adoption of Microsoft 365 tools, developing measurements to report on productivity and outcome improvements, producing detailed technical and business process workflow documentation, managing multiple infrastructure projects from planning through delivery, and aggregating technical inputs and publishing concise status reports for client and company leadership.
Why It Might Be a Fit
The ideal candidate will have empathy, patience, and professionalism when working directly with end users, sound judgment to ask for help, appropriate escalation of issues, and the ability to provide enough technical detail for senior administrators to act quickly. The candidate will also have experience in federal government, regulated, or enterprise IT environments, and hands-on experience with Jira, Confluence, Microsoft Project, Visio, and Microsoft Office.
Requirements
- 8+ years' experience in project management
- 7+ years' experience in process analysis, documentation, and process improvement
- 4+ years' hands-on experience with Microsoft 365, Power Platform, and AI capabilities
- Experience in federal government, regulated, or enterprise IT environments
- Hands-on, current experience with Jira, Confluence, Microsoft Project, Visio, and Microsoft Office
Benefits
- Flexible Time Off (FTO) Policy
- Paid holidays
- Comprehensive wellness program
- Health, dental, vision, life, and accident/death/disability insurance options
- HSA employer contribution
- 401(k) with employer contributions
- Tuition reimbursement
- Generous employee referral bonus program
- Client referral bonus program
- Pet insurance
- FORCE – community volunteer program enabling each team member to use up to four hours of paid time annually to volunteer and make a difference in their local communities
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