Role OverviewThe Business Automation and AI Strategist will partner with internal and external stakeholders to define business needs, desired outcomes, success measures, and requirements for business systems, AI, and automation initiatives. They will evaluate opportunities to improve processes through automation, integration, reporting, and AI, and lead discovery and document business and technical requirements, workflows, and dependencies.
What You Will Do
The successful candidate will design, implement, and support automation, AI, integration, application, and reporting solutions, and communicate technical concepts, risks, and recommendations in clear business language. They will also coordinate across teams and vendors to deliver aligned, secure, and supportable solutions.
Why It Might Be a Fit
This role requires a strong business analysis, requirements gathering, process design, and documentation skills, as well as hands-on experience with APIs, webhooks, connectors, data sources, data mapping, data transformation, and enterprise application connectivity.
Requirements
- 4+ years of experience in business systems analysis, automation development, systems implementation, solutions consulting, application integration, process improvement, technology consulting, or a related field
- Demonstrated experience designing, developing, implementing, and supporting automation, integration, reporting, low-code, or AI-enabled business solutions
- Experience leading multiple initiatives through the complete implementation lifecycle
- Strong business analysis, requirements gathering, process design, and documentation skills
- Hands-on experience with APIs, webhooks, connectors, data sources, data mapping, data transformation, and enterprise application connectivity
- Working knowledge of technologies used for automation, integration, reporting, or data analysis, such as Python, SQL, PowerShell, or equivalent tools
- Experience working with CRM, ERP, PSA, service management, financial, procurement, or other enterprise business systems
- Strong client service, communication, collaboration, critical thinking, adaptability, and continuous learning skills
- Understanding of responsible AI, data security, privacy, governance, access control, and appropriate human oversight for automated solutions
Benefits
- Medical
- Dental
- Personal Time
- Vacation Time
- 401(k)
- 401(k) match
- Wellness Program
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