Business Credit and Collections Analyst

This role provides analyses for data to support decisions and planning to address customer balances and ultimately Bad Debt expense. The Business Credit and Collections Analyst will extract data insights from the customer bill journey through payment, payment plans and/or write-off for all operating companies. They will assess areas of opportunity and propose process changes that will reduce the risk of write-offs and aged Accounts Receivable.

What You Will Do

The Business Credit and Collections Analyst will develop complex queries and perform detailed analysis of Customer Information Systems/SAP data to support collections activities, accounts receivable management, and operational decision-making. They will investigate, track, and resolve data and system issues impacting collections performance, and design, develop and maintain data management tools, analytical databases, data dictionaries, and documentation.

Why It Might Be a Fit

The ideal candidate will have strong experience with data querying, extraction, and manipulation using SQL or similar database query languages, and experience working with enterprise systems and large-scale databases. They will be able to translate analytical results into actionable recommendations for improvements, and have experience developing and maintaining dashboards, reports, and visualizations using Power BI or similar business intelligence tools.

Requirements

• Strong experience with data querying, extraction, and manipulation using SQL or similar database query languages
• Experience working with enterprise systems and large-scale databases
• Advanced data analysis and reporting skills
• Analytical skills: ability to translate analytical results into actionable recommendations for improvements
• Experience developing and maintaining dashboards, reports, and visualizations using Power BI or similar business intelligence tools
• Familiarity with emerging analytics and Artificial Intelligence (AI) tools
• Experience with statistical analysis, forecasting and predictive modeling

Benefits

• Competitive total rewards program
• Potential incentive
• Emergency Restoration assignment
• Paid holidays
• Emergency Response