Role OverviewThe Business Office Clerical Assistant provides administrative and clerical support to several areas within the Business Office. Daily responsibilities vary based on departmental needs and require flexibility, organization, attention to detail, and the ability to adapt in a fast-paced environment.
What You Will Do
Process the daily claim run, pull workers’ compensation patient notes from patient charts, and mail or fax claims as required. Work in the Incoming Faxes queue and distribute documents to the appropriate staff member in a timely manner. Sort and open daily mail and place items in the appropriate biller’s mail bins.
Why It Might Be a Fit
The position maintains high standards of accuracy and professionalism while handling confidential information in accordance with HIPAA and applicable federal and state regulations.
Requirements
- High school diploma or equivalent required
- Previous healthcare or medical office experience preferred; Epic experience a plus
- Proficiency with Microsoft Excel and Outlook
- Strong attention to detail, organization, and time-management skills
- Ability to prioritize and manage multiple tasks in a high-volume, fast-paced environment
- Strong verbal and written communication skills with a professional approach to working with staff and management
- Ability to work independently and collaboratively as part of a team
- Flexibility and adaptability to changing priorities and departmental needs
- Ability to consistently meet quality, productivity, and time-management expectations
- Ability to maintain confidentiality and comply with HIPAA and applicable federal and state guidelines
- Demonstrates accuracy, professionalism, and a commitment to completing assigned responsibilities and special projects
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