Role OverviewWe are seeking a results-driven Business Office Manager to lead revenue cycle operations within our skilled nursing facility. The ideal candidate is detail-oriented, highly organized, and proactive with a strong ability to collaborate across departments to ensure seamless financial operations and optimal revenue cycle performance.
What You Will Do
Key responsibilities include managing census, daily deposits and cash posting, private pay collections, resident trust accounts, and Medicaid eligibility processes. This role also partners closely with the billing team to support the accurate and timely submission of insurance claims and resolution of billing issues.
Why It Might Be a Fit
The Business Office Manager is responsible for overseeing the daily operations of the business office, ensuring adherence to regulatory and company standards.
Requirements
- High school diploma or equivalent required
- Some college coursework in business, healthcare administration, or a related field preferred
- Must have, as a minimum, two (2) years experience in a long-term care business office or other related healthcare setting
- Working knowledge of health insurance payers, including Medicare, Medicaid, and Managed Care plans
- Understanding of Medicaid eligibility requirements and the application process, including follow-up and documentation coordination
- Ability to communicate professionally and tactfully with residents, families, staff, and external partners
- Proficiency in Microsoft Office applications, including Outlook and Excel; experience with healthcare billing or electronic systems preferred
Benefits
- Flexible Pay Options
- Positive, Family-Like Atmosphere
- Generous PTO & Benefits
- Career Growth Opportunities
- DAILY Pay!
- Benefit eligibility the first of the month following 30 days
- Comprehensive benefit packages including medical, dental, and vision, and more. Health Savings Account available with employer contribution.
- 401K through Fidelity
- Employer-paid life insurance (FT employees)
- Robust Employee Assistance Program
- Generous Paid Time Off (PTO)
- Educational, leadership, and tuition opportunities
- Various discount programs offered, including discounted childcare programs through KinderCare
- Wellness programs offered through WebMD
- Employee recognition programs
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