Business Operations Analyst

Burjline Builders
Delhi, IN
Job Description
PhonePe is seeking an experienced Business Operations Analyst for its Merchant Business. This role focuses on optimizing merchant onboarding, KYC and servicing processes to ensure regulatory compliance and operational efficiency. The analyst will collaborate with cross-functional teams and drive process improvements for product/engineering teams. The organization values a dynamic environment and empowers employees to execute tasks.

Requirements

  • Bachelor’s degree in Engineering, Law, Business, Finance, or related field
  • 1-4 years of work experience
  • Data-driven with proficiency in Excel and Basic SQL
  • Strong program/process management skills
  • Proactive, solution-oriented
  • Ability to thrive in a fast-changing regulatory environment
  • Obsessed with merchant experience

Benefits

  • Insurance Benefits
  • Wellness Program
  • Parental Support
  • Mobility Benefits
  • Retirement Benefits
  • Other Benefits
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