Role OverviewThe Business Operations Specialist will support the National Field Service team by effectively managing ERP and CRM systems, coordinating inventory, payments, and operational workflows to drive efficiency and enhance customer satisfaction.
What You Will Do
The main responsibilities of the Business Operations Specialist include approving customer orders, allocating inventory, recording and reconciling customer payments, and managing accounts receivable.
Why It Might Be a Fit
The ideal candidate will be passionate about operational excellence, thrive in a fast-paced environment, and have experience in business administration or operations support, preferably in the home improvement industry.
Requirements
- 3+ years of experience in a business administration or operations support role
- Previous experience from the home improvement industry highly preferred
- Able to effectively relate and communicate with all levels of employees and customers
- Knowledge of business and management principles (budgeting, strategic planning, resource allocation and human resources)
- High level of proficiency in Microsoft Office (Word and Excel)
- Experience using ERP and CRM systems (Salesforce Lightning preferred)
- Inventory management skills
Benefits
- Paid time off (PTO)
- 401(k) with matching program
- Medical insurance
- Dental insurance
- Vision insurance
- Health savings account
- Life insurance
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