Business Operations Technician

W.R. Berkley
Homewood, AL
Category Insurance
Job Description
Berkley Industrial Comp is seeking a Business Operations Technician to support their customer service and operations. This role involves onboarding clients, resolving insurance claims, and collaborating with internal teams to ensure smooth processes. The technician will serve as a primary point of contact for external customer inquiries and will provide technical support to underwriting and claims departments.

Requirements

  • Bachelor’s degree preferred
  • 1-3 years’ customer service experience preferred
  • Strong analytical skills
  • Excellent critical thinking skill set
  • Proficient with MS Office products (Word, Excel, Power BI)
  • Ability to adapt to unfamiliar situations
  • Demonstrated attention to detail and ability to multitask

Benefits

  • Competitive compensation plan
  • Robust benefits package
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