Business Process Analyst

We are seeking a Business Process Analyst to help drive operational excellence across Lakeshirts by improving business processes, supporting strategic initiatives, and partnering with teams to solve operational challenges. This role is a key Continuous Improvement resource focused on administrative, customer-facing, and cross-functional business processes.

What You Will Do

Facilitate process discovery sessions, create and maintain process maps, gather and document requirements, partner with leaders to identify inefficiencies, and support project intake, prioritization, scoping, planning, and implementation activities.

Why It Might Be a Fit

The ideal candidate will have strong analytical thinking, problem-solving, organizational, communication, facilitation, and relationship-building skills, with experience in business analysis, process improvement, project coordination, or operational excellence.

Requirements

• Bachelor's degree in Business Administration, Operations Management, Business Analytics, MIS, Continuous Improvement, or a related field
• Two to five years of experience in business analysis, process improvement, project coordination, or operational excellence
• Experience with process mapping, workflow analysis, requirements gathering, and continuous improvement initiatives
• Strong analytical thinking, problem-solving, organizational, communication, facilitation, and relationship-building skills
• Proficiency in Microsoft Excel, including data analysis, reporting, formulas, pivot tables, and business process analysis
• Strong working knowledge of Microsoft 365 applications, including Teams, Outlook, Word, PowerPoint, SharePoint, and OneNote
• Experience using AI tools such as Microsoft Copilot, ChatGPT, or similar technologies to support productivity, documentation, analysis, and process improvement

Benefits

• Medical, dental, vision, life insurance, disability coverage, paid time off, paid holidays, 401(k) with company match, Employee Assistance Program, HSA/FSA options, and employee merchandise discounts