Business Solutions Manager

Park City Credit Union
Any Location, WI
Category Customer Service
Job Description
Role Overview

The Business Solutions Manager supports the growth, client service, and operations of Elevate Business Solutions. This role combines business development, client relationship management, HR consulting support, marketing, project coordination, vendor management, and operational administration.

What You Will Do

Develop client and partner relationships, support HR-related service delivery, coordinate resources and implementation activities, promote Elevate services, and contribute to business planning, reporting, and operational success.

Why It Might Be a Fit

The ideal candidate will have a strong consultative, relationship-building, communication, project management, organization, and documentation skills, with the ability to assess client and business needs, identify opportunities and risks, and recommend practical solutions.

Requirements

  • High school diploma or equivalent
  • Three years of experience in human resources, business development, client service, account management, project management, operations, marketing, or a related field
  • Working knowledge of HR practices, recruiting, onboarding, benefits, payroll/HRIS concepts, and compliance awareness
  • Strong written and verbal communication skills
  • Strong organizational skills with the ability to manage multiple priorities independently
  • Proficiency with Microsoft Office and ability to learn HR, payroll, marketing, and reporting systems
  • Ability to travel occasionally for client meetings, networking events, and professional development activities

Benefits

  • SHRM-CP, SHRM-SCP, PHR, SPHR, or related certification
  • Experience with HR consulting, outsourced HR services, client relationship management, or professional services
  • Experience with Paylocity or comparable HRIS/payroll systems
  • Experience working with credit unions, financial institutions, or small businesses
  • Experience creating marketing content, presentations, educational materials, newsletters, social media content, or website updates
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