Role OverviewThe Business Systems Specialist is responsible for using their knowledge of software programs and business strategies to help maximize productivity and communication. This role partners closely with IT, Branch Operations, Service, Fleet, Heavy Rents, Sales, and Central Operations to gather requirements, map workflows, and translate business needs into technical specifications while ensuring systems align with organizational goals.
What You Will Do
Key responsibilities include requirements gathering, process mapping, system optimization, cross-functional liaison, testing and implementation, user training, and creating system documentation.
Why It Might Be a Fit
The ideal candidate will have a strong operational analytics and problem-solving capability, ability to influence without authority, excellent verbal and written communication skills, and familiarity with software development life cycles (SDLC), Agile methodologies, and enterprise applications.
Requirements
- Bachelor’s degree in information systems, Business Administration, Computer Science, or a related field
- 3+ years of experience in business analysis, systems administration, or process improvement
- Experience in equipment rental, industrial services, logistics, construction, or asset-intensive environments strongly preferred
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