Buyer Care Specialist I

RBGlobal
Any Location, IL
Category Customer Service
Job Description
Buyer Care Specialist embodies IAA's 'team player' values, providing an outstanding experience for internal and external customers through various communication channels, helping IAA focus on business and branch growth.

Requirements

  • Provide customer support for all customers, external and internal
  • Register prospective buyers, verifying documents meet IAA requirements and applicable state laws
  • Review accounts set up at branches to ensure accuracy and compliance with IAA requirements and applicable state laws
  • Act as liaison between customers and branches
  • Translate for branches, dispatch centers, and sister companies when called upon to do so

Benefits

  • Medical, dental, vision, and basic life insurances
  • 401k plan with 100% match for the first 4% contributed
  • 15 days of PTO each year
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