Role OverviewProvides 'A' level customer service while promoting the Caesars Rewards program. Greets and welcomes customers, seeks ways to improve service, and reduces customer waiting time. Effectively communicates the benefits of the customer loyalty program and promotes property events and amenities.
What You Will Do
Responsibilities include greeting customers, cross-selling property events and amenities, promoting customer promotions, ensuring customer data integrity, serving as a customer service role model, and handling problem situations. You will also assist with player tracking, execute promotional plans, and create and maintain customer accounts.
Why It Might Be a Fit
To be successful in this role, you must be knowledgeable about competitors' programs, able to make favorable comparisons, and understand the importance of maintaining customer data integrity. You will work with a team to achieve common goals and communicate relevant information to coworkers and management.
Requirements
- Provides 'A' level customer service
- Enthusiastically promotes the Caesars Rewards program
- Constantly seeks ways to improve friendly, helpful service
- Effectively communicates the benefits of the customer loyalty program
- Knowledgeable about competitors' programs
- Ability to make favorable comparisons
Benefits
- Distribute Prizes (Cash or Gift)
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