Role OverviewJoin the Caesars Entertainment Family as a Sportsbook Ticket Writer at Harrah's Laughlin Casino in Laughlin, NV. Provide top-tier customer service, advise customers on sports betting options, and resolve disputes. Work collaboratively with the team to ensure a smooth and enjoyable experience for guests.
What You Will Do
Provide a high level of customer service, answer customer questions, and resolve disputes. Become familiar with betting options and strike up conversations with customers. Ensure all necessary paperwork is completed according to company policy and gaming control board standards.
Why It Might Be a Fit
If you thrive in a fast-paced work environment, enjoy interacting with the public, and are passionate about delivering legendary service, this role may be a great fit for you.
Requirements
- Provide a top tier Caesars Family Style Service
- Adhere to all the rules and regulations set forth by the company and gaming control board
- Become familiar with our betting options and be able to strike up conversations with customers regarding those options
- Work collaboratively with other team members and your leadership team
- Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and gaming control board standards
Benefits
- Earn Your Bachelor’s Degree for FREE through Caesars Entertainment & our university partners
- Student Loan Debt Assistance
- A People‐First Culture where every team member is valued
- Affordable Medical, Dental & Vision Plans with flexible options
- 401(k) with Company Match
- Paid Time Off
- Exclusive Discounts on hotel stays, dining, entertainment, retail, and more
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