Role OverviewThe Cafe Lead will oversee staff and procedures at the South Coast Plaza location, supporting a team centered around efficiency, excellent customer service, and embodying the brand vision.
What You Will Do
Responsibilities include overseeing inventory management, implementing strategies to boost sales, maintaining a high standard of cleanliness, and partnering with the LA Pantry team to ensure consistency in drink preparation and quality.
Why It Might Be a Fit
The ideal candidate will possess strong communication skills, a solutions-oriented mindset, and a passion for delivering a unique and exceptional customer experience.
Requirements
- 2+ years of coffee and coffee leadership related experience
- Deep knowledge of coffee and matcha preparation
- Experience in recipe creation and development
- Previous experience working in a small team environment
- Ability to work a flexible schedule
- Proven interpersonal skills
- Experience coordinating and executing events
- Familiarity with the Madhappy brand and mission
Benefits
- Up to 96 hours of PTO annually
- Health, dental, and vision insurance
- Retirement plans available
- Quarterly fitness and mental health stipend
- Employee discount and early access to products
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