Role OverviewThe Call Agent will communicate effectively on the telephone and through live chat to handle calls from different workgroups, provide customer service, and guide customers on how to check the status of orders placed using the E-vital status portal.
What You Will Do
The Call Agent will handle emergencies, maintain and update databases, and analyze various data for accuracy.
Why It Might Be a Fit
The Call Agent will provide health education information, make referrals for counseling and testing, and disseminate information related to public health topics.
Requirements
- High school graduation or equivalent
- Three years of experience in community work or community centered activities in an area related to duties described above
Benefits
- Premium-free health insurance plan
- Additional health, fitness, and financial benefits
- Public sector defined benefit pension plan
- Tax-deferred savings program
- Robust Worksite Wellness Program
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