Call Center Agent - Nights B

Hallcon
Lenexa, KS
Category Customer Service
Job Description
We're seeking a reliable, detail-oriented Driver Call Center Agent to support critical rail personnel transportation operations. This is a fast-paced, in-office position ideal for someone who thrives in a structured environment, enjoys solving problems, and wants to make a real impact in the transportation industry.

Requirements

  • Coordinate and ensure timely coverage of driver trips
  • Monitor trip accuracy and provide support where needed
  • Escalate issues to field operations or customers when appropriate
  • Maintain up-to-date and accurate records in our internal systems
  • Communicate professionally with field management and other team members
  • Take on additional tasks as assigned

Benefits

  • Comprehensive benefits
  • Exceptional growth potential and stability
  • Casual and professional work environment
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