Call Center Aide

City of New York
New York, NY
Category Customer Service
Job Description
The Customer Operations Division of NYC Department of Finance oversees collection and collection processes for property taxes, parking fines, and other charges. A Call Center Aide will work closely with the Parking/EBC Unit, contributing to operational revenue tasks and gaining experience in municipal collections, including administrative duties and data analysis.

Requirements

  • Analyzing data related to delinquent debts
  • Preparing reports to support collection strategies
  • Collaborating on outreach initiatives
  • Performing administrative tasks
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