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Call Center Aide
City of New York
New York, NY
Category
Customer Service
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Job Description
The Customer Operations Division of NYC Department of Finance oversees collection and collection processes for property taxes, parking fines, and other charges. A Call Center Aide will work closely with the Parking/EBC Unit, contributing to operational revenue tasks and gaining experience in municipal collections, including administrative duties and data analysis.
Requirements
Analyzing data related to delinquent debts
Preparing reports to support collection strategies
Collaborating on outreach initiatives
Performing administrative tasks
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