Role OverviewJoin Vacatia and Redefine the Guest Experience Across Hospitality & Ownership. We're looking for a high-energy Call Center Outreach Specialist who will serve as the initial point of contact to inform potential guests that their entry forms were selected and present them with complimentary vacation opportunities.
What You Will Do
Contact potential guests to inform them of gifts and complimentary vacations tied to their selected entry forms. Engage potential customers by effectively overcoming objections, facilitating three-way calls to reach necessary parties, and transferring qualified leads to coordinators to finalize arrangements.
Why It Might Be a Fit
If you thrive in dynamic, fast-paced environments and love solving complex problems that blend people, product, and process; this is your opportunity to make your mark at the intersection of hospitality and innovation.
Requirements
- Previous call center experience in a similar high-volume environment
- Proven track record of establishing rapport and presenting information effectively to diverse customers
- Ability to adapt quickly to technical platforms or new learning systems
- Ability to effectively communicate and interact with others through telephone and personal contact
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