Role OverviewJoin Vacatia and serve as the initial point of contact to inform potential guests that their entry forms were selected and present them with complimentary vacation opportunities. This role is dynamic, fast-paced, and requires solving complex problems that blend people, product, and process.
What You Will Do
Contact potential guests to inform them of gifts and complimentary vacations tied to their selected entry forms, engage potential customers by effectively overcoming objections, and transfer qualified leads to coordinators to finalize arrangements.
Why It Might Be a Fit
This role offers autonomy and ownership, a culture of growth, and the opportunity to work closely with leadership and Travel Coordinators in a collaborative environment focused on professional interaction and excellence.
Requirements
- Previous call center experience in a similar high-volume environment
- Proven track record of establishing rapport and presenting information effectively to diverse customers
- Ability to adapt quickly to technical platforms or new learning systems
- Ability to effectively communicate and interact with others through telephone and personal contact
Benefits
- Flexible schedule that includes evenings, and weekends or holidays if needed
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