Call Center Pharmacy Technician - Remote MS

Gainwell Technologies
Any Location, MS
Remote
Job Description
Gainwell Technologies is seeking a Call Center Pharmacy Technician to support the PBM clinical and technical call center by serving as a subject matter expert in pharmacy operations and call center processes.

Requirements

  • Active pharmacy technician registration with the Mississippi Board of Pharmacy
  • Current national certification (PTCB, ExCPT, or equivalent)
  • Minimum of two (2) years of pharmacy technician experience in retail pharmacy, hospital pharmacy, managed care, insurance, or PBM environment
  • Strong working knowledge of pharmacy point-of-sale claims, prior authorization processes, and medication terminology
  • Proficiency in Microsoft Office applications and ability to navigate multiple computer systems simultaneously
  • Excellent communication skills with the ability to provide clear, professional support to members and providers

Benefits

  • Generous, flexible vacation policy
  • 401(k) employer match
  • Comprehensive health benefits
  • Educational assistance
  • Leadership and technical development academies
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