Call Center Representative - Tucker, GA (Hybrid)

Gainwell Technologies
Any Location, GA
Category Customer Service
Job Description
Join Gainwell's team to help clients deliver better health and human services outcomes. As a Call Center Representative, you will provide knowledgeable responses to client questions, solve client problems, and collaborate with team members to resolve client inquiries.

Requirements

  • 2 or more years of customer service experience in any industry
  • Knowledge of basic help desk software, computer software, and Microsoft Office applications
  • Strong problem-solving skills to bring inquiries to effective resolution
  • Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally

Benefits

  • Health benefits (medical, dental, and vision) begin on Day 1 of employment
  • 401(k) with company match and additional benefits become available within the first few months
  • Flexible vacation policy after 90 days of employment
  • Career growth and advancement opportunities
  • Company-provided computer
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