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Call Center Representative
Monogram Health
Tempe, AZ
Category
Sales
Apply for Job
Job Description
The Onsite Call Center Representative is the first Monogram Health voice the patient meets. The role involves conducting high-volume outbound calls, communicating and selling the value of Monogram Health to patients, and adhering to procedures and scripts to ensure patient privacy and accurate information.
Requirements
Conducts a high volume of outbound calls, hot or cold leads, to prospective patients and receives inbound calls from patients and providers.
Effectively communicates and sells the value of Monogram Health based on the needs of our patients to increase enrollment.
Conducts outreach to existing patients to schedule annual exams or re-engage as necessary based on missed or needed visits; is able to reinforce the value of our services and overcome objections
Benefits
Opportunity to work in a dynamic, fast-paced, and innovative value-based provider organization that is transforming the delivery of kidney care.
Comprehensive medical, dental, vision and life insurance
Flexible paid leave and vacation policy
401(k) plan with matching contributions
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