Call Center Representative

Lap of Love
Ocala, FL
Category Healthcare
Job Description
Lap of Love is seeking a Customer Service Coordinator (Veterinary Care Coordinator) to provide compassionate and excellent customer service to pet families seeking their in-home end-of-life care services. This role involves handling high call volumes in a remote environment, adhering to schedules, and providing exceptional support to pet families and veterinarians. They are a nationally recognized leader in in-home end-of-life care.

Requirements

  • Experience working in high call volume, customer service, or call center environments
  • Ability to quickly learn custom software
  • High attention to detail and adaptability
  • Ability to sit for extended periods, use a computer and keyboard

Benefits

  • Medical Insurance Plans
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Retirement Plan
  • Generous Paid Time Off
  • Generous Paid Parental Leave
  • Training & Development
  • Pet Insurance
  • Remote Work From Home
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