Role OverviewThis position renews/extends years of membership to existing members, upgrades to preferred status, reinstates members whose membership has become delinquent, and offers Club Interval to non-existing members (owning timeshares) while providing excellent customer service.
What You Will Do
Works from the Predictive Dialer/provided lists to call members who need their memberships renewed, upgrade membership, reinstate delinquent membership, and answer questions on all Interval International products and exchanges.
Why It Might Be a Fit
Must possess a minimum of two years telephone sales experience, excellent customer skills, and excellent telephone etiquette.
Requirements
- Minimum of two years telephone sales experience
- Knowledgeable about all new and existing membership programs and benefits
- Computer literate
- Excellent customer skills
- Excellent telephone etiquette
- Excellent oral and written communication skills
- Detail oriented and excellent organizational skills
- Excellent negotiating and sales skills
- Ability to work shifts
Benefits
- $15 per hour plus commissions
- $1,000 sign-on bonus
- Renewal Desk – An additional average of $5.38 per hour week over week
- Paid Training
- Medical, Dental and Vision Insurance
- Life Insurance
- 401K, Employer match
- Employee Assistance Program (EAP)
- Paid Time Off (PTO – includes vacation, sick and personal days)
- Interval Perks – Free vacation stays
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