Call Center Specialist

The Crossroads Companies
Any Location, NJ
Job Description
Role Overview

Assists the Director of Business Development and Clinical Directors with administrative, call center, admissions, and pre-admission client needs. Requires a mixture of clinical, sales, and insurance experience, along with experience with individuals in recovery from substance use and/or mental health issues.

What You Will Do

Develops and maintains CRM database, develops eligibility and screening tools, drives admissions, and tracks insurance policies. Coordinates logistics and engages with families and support networks.

Why It Might Be a Fit

Ideal candidate will have a mixture of clinical, sales, and insurance experience, along with experience with individuals in recovery from substance use and/or mental health issues.

Requirements

  • Mixture of clinical, sales, and insurance experience
  • Experience with individuals in recovery from substance use and/or mental health issues
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