Role OverviewDeliver amazing customer service through active listening, critical thinking, and genuine care for both customers and colleagues. Thrive in an upbeat, fast-paced environment where urgency, accuracy, and focus are essential.
What You Will Do
Deliver timely, thorough responses to phone and email inquiries, process and support DSD plant or IDP setup changes, and perform other job-related duties.
Why It Might Be a Fit
Strong attention to detail, organization, and ability to balance multiple tasks. Urgency, accuracy, and mental focus in a fast-paced environment. Proficiency with Microsoft Office, digital workflow systems, and database management systems.
Requirements
- Associate Degree or a minimum of 2 years of related experience
- Strong attention to detail, organization, and ability to balance multiple tasks
- Urgency, accuracy, and mental focus in a fast-paced environment
- Proficiency with Microsoft Office, digital workflow systems, and database management systems (e.g., SAP)
- Ability to communicate effectively, build comfort with customers, and deliver exceptional service
- Professionalism, ownership, team focus, and a commitment to continuous learning
- Ability to sit for extended periods, use a phone and computer, and occasionally lift up to 25 lbs
Benefits
- Medical, dental, short and long-term disability, AD&D, and life insurance
- 401(k) plan with immediate vesting
- Unlimited sick time, paid time off, and holiday pay
- Free access to the fitness center (if in WHQ)
- Access to on-site day care (operated by Bright Horizons)
- Company store access
- Campbell’s Cares program (matches employee donations and/or volunteer activity up to $1,500 annually)
- Employee Resource Groups (ERGs) to support employees
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