CAR-T Field Operations Manager Float- East 2555612

Requirements

• Bachelor's degree required; advanced degree preferred.
• A minimum of 5 years of work experience in the healthcare industry is required.
• Experience in at least one of the areas below is required (a mix of experiences across several of these domains is preferred): 5 years + demonstrated success in Field Sales/ Sales Leadership experience, Field based Large Account Management, e.g., KAM/KAS experience, Program administration, including Oncology, Bone Marrow Transplant, CAR-T, Infusion Site or Cell & Gene therapy Treatment Center/Site of Care Certification and Activation, RN license or Advanced Practice degree (Nurse Practitioner / PA / PharmD / MSN)
• Excellent oral and written communication skills, including the ability to lead conflict resolution and defuse difficult situations.
• Relationship building. Excellent communication skills with a demonstrated history for forging strong, productive relationships with a diverse array of customers and colleagues.
• Project and process management. Skilled in overseeing, monitoring, and managing complex projects and operational procedures.
• Collaboration. Effectively work in a team environment that will require you to coordinate activities and build partnerships across multiple internal/external organizations.
• Resourcefulness. Skilled in using personal knowledge and any other available resources to resolve problems for customers and ensure their satisfaction. Demonstrates a sense of urgency and is motivated by the challenge of working in a challenging environment, exercises calm, sound, constructive judgment during demanding situations.
• Accountability. Demonstrates excellent case management skills. Eager to take ownership, be proactive, and see customer inquiries resolved through to their end.
• Flexibility. Can dynamically adjust priorities due to changing circumstances. An agile learner who is comfortable operating in complex environments and shielding customers from that complexity.
• Travel. This position covers the East Coast of the US. With up to 70% domestic travel depending on candidate location (approximately half of that time could be overnights). Candidate should live within 1.5 hours of a major metro airport within the stated geography.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Health and Welfare benefits
• Incentive plans, bonuses