Card Fraud Manager

MSU Federal Credit Union
East Lansing, MI
Category Customer Service
Job Description
The Card Fraud Manager is responsible for supervising the operations of the fraud prevention program at the Credit Union, as it relates to card fraud. This includes supervising employees, tasks, and projects within the Card Fraud Team, collaboratively with the Account Fraud Manager for the Fraud Prevention Department, and in accordance with the Credit Union’s mission statement, values, and strategic plan.

Requirements

  • High School Diploma or equivalent required
  • Bachelor's Degree with a concentration in criminal justice, financial crimes, or other business related preferred
  • In lieu of degree, a minimum of five years of experience in financial crimes or fraud investigation, including a minimum of three years of leadership experience, is required
  • Completion or active pursuit of a fraud related certification program, such as those offered by the IAFCU, CFE, and CFCS is required
  • Prior experience in a financial institution or similar industry in work related to fraud prevention, financial crimes, or other related role is preferred
  • Formal leadership experience managing a team within a financial institution or similar industry directly related to fraud prevention and/or financial crimes is required

Benefits

  • 100% Company-Paid Health, Dental, Vision, Life, and Long-Term Disability Premiums
  • Up to 26 days of PTO within your first year, as well as Volunteer Time Off & 11 Paid Holidays
  • 401(k) with a company match
  • Tuition Reimbursement
  • Up to 12 Weeks of Paid Parental Leave
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