Card OperationsSpecialist

Credit Union of Texas
Allen, TX
Category Finance
Job Description
The Card Operations Specialist serves as the subject matter expert for all matters relating to credit cards, debit cards, prepaid cards, and mobile wallets at Credit Union of Texas. The role exists to deliver an unexpected member experience by assisting cardholders and internal stakeholders with a wide range of questions, disputes, and service requests.

Requirements

  • High school diploma or general education degree (GED) required
  • Associate degree preferred
  • Minimum one to two (1–2) years of related financial institution or customer service experience
  • Previous plastic card (credit/debit) experience preferred
  • Prior credit union experience preferred
  • Prior experience handling Regulation E or Regulation Z disputes preferred
  • Bilingual preferred but not required

Benefits

  • 401k Matching
  • Retirement Plan
  • Tuition Reimbursement
  • Relocation Assistance
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