CARE CENTER AGENT

Independence Health System
Greensburg, PA
Category Customer Service
Job Description
The Care Center Agent acts as the first point of contact for patients to meet their needs for information, support, and assistance by phone. The role is responsible for scheduling office appointments, obtaining accurate demographic information, and verifying proper insurance information.

Requirements

  • High School Diploma or equivalent
  • Proven basic computer skills and ability to type 35 words per minute
  • One year experience in a switchboard, medical practice, or call center
  • Medical Terminology
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