Care Companion I

Carrot Fertility
Des Moines, IA
Category Human Resources
Job Description
Carrot is seeking a compassionate Care Companion to join their service center team in Des Moines, Iowa. This on-site role focuses on providing support to individuals starting their family journey, guiding them through adoption, fertility treatment, and other options. The role involves phone, email, and video chat communication and aims to enhance members' experience with Carrot's platform.

Requirements

  • 1-3 years of experience in customer service, healthcare, or client-facing roles
  • Superior communication skills (written and verbal)
  • Bachelor's Degree
  • Bi-lingual ability (preferred)

Benefits

  • Health and wellness benefits
  • Retirement savings plans
  • Short- and long-term incentives
  • Parental leave
  • Family-forming assistance
]]>