Care Coordinator / Case Manager / Waiver Services (ISP & Compliance)

Abundant Healthcare Strategies
Williamsburg, VA
Category Healthcare
Job Description
Role Overview

Abundant Professional Services is seeking a detail-oriented Care Coordinator to support our waiver services program. This role is responsible for coordinating Individual Service Plans (ISPs), ensuring documentation compliance, and serving as a key liaison between families, Support Coordinators, and Direct Support Professionals.

What You Will Do

Coordinate ISP meetings, ensure ISP documentation, complete ISAR submissions, address pended or rejected authorizations, conduct case reviews, review ISP documentation, verify quarterly reports, and provide documentation guidance and training.

Why It Might Be a Fit

This role combines administrative coordination, compliance oversight, and field engagement. The ideal candidate will have experience in case management, ISP documentation, or developmental disability services, and be patient, calm under pressure, and a strong communicator.

Requirements

  • Experience in developmental disability services, waiver services, or case management
  • Knowledge of Individual Service Plans (ISPs) and documentation requirements
  • Experience with WAMS, Therap, or similar documentation systems
  • QMHP, QDDP or QIDP Certified
  • Strong organizational and communication skills
  • Ability to manage multiple cases and deadlines

Benefits

  • Medical/Dental
  • Paid Time Off
  • Professional Development Training
  • A supportive team environment
  • The opportunity to build a career within the company
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