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Care Coordinator (Community Response - Richmond)
Heluna Health
Any Location, CA
Category
Healthcare
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Job Description
The Care Coordinator provides comprehensive strengths-based, trauma-informed case management services to persons experiencing crises related to social determinants of health needs, using harm reduction techniques to engage with individuals experiencing homelessness, mental health illness, and/or a co-occurring substance use disorder or other medical impairments.
Requirements
Comprehensive assessments inclusive of medical needs, psychosocial assessment, safety assessment, substance use disorder assessment, housing needs, and all other relevant areas of concern
Individualized service plan in coordination with Contra Costa Continuum of Care as well as leverages relevant community resources as needed
Short-term, clinical case management services
Intake questionnaires, assessments, and other forms of tracking documentation as needed; track data for reporting, maintain case notes, and appropriate records and files
Motivational interviewing techniques to explore participants' motivation towards behavioral change
Direct crisis counseling and problem identification
Accompany participants to appointments and other services
Advocate for participants by interacting with judges, court mental health staff, public defenders, etc.
Connect individuals to relevant services and ensure individuals are connected to eligible services
Assist individuals with completing applications for services, transporting them to services, and other appointments as needed
Provide a 'warm hand-off' when individuals are connected to long-term services and providers
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