Care Coordinator (Community Response - Richmond)

Heluna Health
Any Location, CA
Category Healthcare
Job Description
The Care Coordinator provides comprehensive strengths-based, trauma-informed case management services to persons experiencing crises related to social determinants of health needs, using harm reduction techniques to engage with individuals experiencing homelessness, mental health illness, and/or a co-occurring substance use disorder or other medical impairments.

Requirements

  • Comprehensive assessments inclusive of medical needs, psychosocial assessment, safety assessment, substance use disorder assessment, housing needs, and all other relevant areas of concern
  • Individualized service plan in coordination with Contra Costa Continuum of Care as well as leverages relevant community resources as needed
  • Short-term, clinical case management services
  • Intake questionnaires, assessments, and other forms of tracking documentation as needed; track data for reporting, maintain case notes, and appropriate records and files
  • Motivational interviewing techniques to explore participants' motivation towards behavioral change
  • Direct crisis counseling and problem identification
  • Accompany participants to appointments and other services
  • Advocate for participants by interacting with judges, court mental health staff, public defenders, etc.
  • Connect individuals to relevant services and ensure individuals are connected to eligible services
  • Assist individuals with completing applications for services, transporting them to services, and other appointments as needed
  • Provide a 'warm hand-off' when individuals are connected to long-term services and providers
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