Care Coordinator II-ICC

Behavioral Health Network
Springfield, MA
Category Healthcare
Job Description
Role Overview

Behavioral Health Network (BHN) is seeking a Care Coordinator II to join their Intensive Care Coordination (ICC) program, supporting youth with serious emotional and behavioral health needs and their families.

What You Will Do

Conduct assessments, facilitate care planning, and guide a multidisciplinary team in providing intensive supports to youth and families.

Why It Might Be a Fit

The role requires a Master's degree in a Human Services-related field, CANS-MA certification, and at least 3 years of experience providing behavioral health services to children, adolescents, and families.

Requirements

  • Master's degree in a Human Services-related field
  • CANS-MA certification
  • At least 3 years of experience providing behavioral health services to children, adolescents, and families
  • Knowledge of Serious Emotional Disturbance (SED) and child/adolescent treatment techniques
  • Strong facilitation, crisis planning, and collaboration skills
  • Experience with Wraparound programs or home-based services preferred
  • Familiarity with child-serving systems and community resources
  • Comfortable with documentation systems, word processing, and email
  • Valid Massachusetts driver's license and reliable transportation

Benefits

  • Comprehensive benefits including health, dental, vision, and retirement match
  • Generous paid time off and holidays
  • Career growth with one in three positions filled internally through promotions
  • Extensive training in Wraparound care, crisis planning, and youth behavioral health
  • A collaborative and mission-driven environment
  • Recognition as both a Certified Great Place to Work and one of Massachusetts' Top 10 Employers
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