Care Educator / Certified Medical Assistant - (Hybrid Role) in Durham, NC

Requirements

• Coordinate and facilitate the connection between patients and program approved, patient-based resources.
• Provide educational training to patients on specific disease states and medication administration as prescribed by their Healthcare professional.
• Provide education to foster appropriate dialogue between patients and health care providers.
• Support treatment decisions made between the patient and healthcare provider.
• Provide product-related training as outlined in the program guidelines.
• Help patients build treatment routines and understand and manage side effects.
• Provide virtual education & support, explaining the treatment journey and guiding the patient through access and financial barriers.
• Reinforce behavior change, address concerns, build resilience, and empower patients to stay on therapy long term as prescribed by their HCP.
• Support long term adherence motivation and QoL goals.