Care Manager/Clinical Scheduler

We are seeking a Clinical Scheduler to fill our Care Manager role to assist with all clinical scheduling needs for our Macon patients. The role serves as the central scheduling and operational coordinator for a single interdisciplinary care team, ensuring that patients receive the appropriate number and type of in-person encounters required under the Your Health proactive, value-based care model.

What You Will Do

Schedule appointments for patients according to care model including follow-ups with healthcare providers based on availability, medical urgency, and patient preferences. Ensure all disciplines with schedules are fully optimized. Interact with patients via email, patient portal, telephone, AthenaText, in-person, etc. to gather necessary information, schedule and confirm appointments, and provide pre-appointment instructions.

Why It Might Be a Fit

A successful Care Manager is responsible for coordinating all in-person facilitator visits and in-person provider encounters for patients assigned to their care team. Through effective scheduling and coordination, the Care Manager ensures that patients receive consistent monitoring, engagement, and care team oversight.

Requirements

• High school diploma or equivalent required, while an Associate's or Bachelor's Degree in Healthcare is preferred.
• Preferred CMA, LPN or RN
• Previous experience in a medical or healthcare setting, preferably a scheduling or administrative role.
• Familiar with medical terminology, procedures, and insurance verification purposes.
• Strong organizational and time management skills, with the ability to multitask and prioritize responsibilities effectively.
• Excellent communication and interpersonal skills with the ability to build strong relationships at all levels of the organization.
• Strong problem-solving abilities
• Ability to work effectively under pressure.

Benefits

• Competitive Compensation Package with Bonus Opportunities
• Employer Matched 401K
• Free Visit & Prescriptive Services with HDHP Insurance Plan
• Employer Matched HSA
• Generous PTO Package
• Career Development & Growth Opportunities