Care Manager II-Facility Based (Full time, Mecklenburg County, North Carolina Based)

Alliance Health
Charlotte, NC
Category Healthcare
Job Description
The Care Manager II-Facility Based provides Transitional Care Management and Physical Health Consultation for members with physical and/or behavioral health needs in Acute Care facilities, State Operated Developmental Centers, and Justice System settings. Responsibilities include providing care team support, conducting on-site visits, facilitating clinical handoffs, and developing 90-day post-discharge transition plans.

Requirements

  • Graduation from an accredited school of Nursing and three (3) years of full-time, post degree experience providing care management, case management, care coordination, discharge planning, or utilization management to members with Behavioral Health and Physical Health conditions in a behavioral health, medical, or managed care setting.
  • Or Master’s degree from an accredited college or university in Human Services or related field and at least two (2) years of full-time, post graduate degree experience providing care management, case management, care coordination, discharge planning, or utilization management to members with Behavioral Health and Physical Health conditions in a behavioral health, medical, or managed care setting.
  • A demonstrated Knowledge of the assessment and treatment of mental health, substance abuse, intellectual and developmental disabilities,
  • Knowledge of legal, waiver, accreditation standards and program practices/requirements.
  • Knowledge of the Alliance Health service benefit plans and network providers.
  • Person Centered Thinking/planning
  • The employee must be detail oriented,
  • Ability to independently organize multiple tasks, priorities, and to effectively manage an assigned caseload under pressure of deadlines.
  • Exceptional interpersonal skills, highly effective communication ability,
  • Ability to make prompt independent decisions based upon relevant facts and established processes.
  • Problem solving, negotiation and conflict resolution skills
  • Proficiency in Microsoft Office products (such as Word, Excel, Outlook, etc.) is required.

Benefits

  • Medical, Dental, Vision, Life, Long Term Disability
  • Generous retirement savings plan
  • Flexible work schedules including hybrid/remote options
  • Paid time off including vacation, sick leave, holiday, management leave
  • Dress flexibility
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