Role OverviewThe Care Manager will coordinate all in-person facilitator visits and in-person provider encounters for patients assigned to their care team, ensuring consistent monitoring, engagement, and care team oversight.
What You Will Do
The Care Manager will schedule appointments for patients according to the care model, interact with patients via email, patient portal, telephone, AthenaText, in-person, etc. to gather necessary information, schedule and confirm appointments, and provide pre-appointment instructions.
Why It Might Be a Fit
A successful Care Manager is responsible for coordinating all in-person facilitator visits and in-person provider encounters for patients assigned to their care team, through effective scheduling and coordination, ensuring that patients receive consistent monitoring, engagement, and care team oversight.
Requirements
- High school diploma or equivalent required, while an Associate's or Bachelor's Degree in Healthcare is preferred.
- Preferred CMA, LPN or RN
- Previous experience in a medical or healthcare setting, preferably a scheduling or administrative role.
- Familiar with medical terminology, procedures, and insurance verification purposes.
- Strong organizational and time management skills, with the ability to multitask and prioritize responsibilities effectively.
- Excellent communication and interpersonal skills with the ability to build strong relationships at all levels of the organization.
- Strong problem-solving abilities
- Ability to work effectively under pressure.
Benefits
- Competitive Compensation Package with Bonus Opportunities
- Employer Matched 401K
- Free Visit & Prescriptive Services with HDHP Insurance Plan
- Employer Matched HSA
- Generous PTO Package
- Career Development & Growth Opportunities
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