Care Manager – Patient Call Center - Home-based

Lifelancer
Phoenix, AZ
Category Healthcare
Job Description
The job requires contacting insurance companies to obtain correct eligibility information, performing benefit investigations, copay assistance, and checking prior authorization and/or appeal status. The role will be home-based, and the individual must have high attention to detail, excellent communication skills, and ability to work in a virtual team environment.

Requirements

  • Perform outbound calls to obtain appropriate information and document accurately
  • Contact insurance companies for benefit investigation and coverage eligibility
  • Provide prior authorizations and appeals support
  • Assist patients with the enrollment process for manufacturer and non-profit organization copay assistance programs
  • Maintain and improve quality results by adhering to standards and guidelines by meeting quality standards set forth by program KPI's

Benefits

  • 401k Matching
  • Retirement Plan
  • Generous Paid Time Off
  • Tuition Reimbursement
]]>